How can we help?

How does the free trial work?

New subscribers get 7 days free. You won't be charged unless you keep your subscription after the trial ends. Cancel anytime in your Apple ID settings.

How do I cancel my subscription?

Go to your iPhone Settings → Apple ID → Subscriptions → Sotaki → Cancel Subscription.

How do I delete my account?

Open the app, go to Profile → Settings → Delete Account. This permanently removes all your data.

The app isn't recognizing my pronunciation correctly.

Make sure you're in a quiet environment and speaking clearly into your device's microphone. If issues persist, contact us and we'll help troubleshoot.